Question 1

How long does shipping take?

Accepted Answer

Orders ship within 1–2 business days. Standard delivery lands in 5–8 days, express in 2–3 days.

Question 2

Do you ship internationally?

Accepted Answer

Yes — we ship to most countries. Duties and import taxes are calculated at checkout where possible.

Question 3

Can I track my order?

Accepted Answer

Absolutely. A tracking link is emailed the moment your piece leaves our studio.

Question 4

What's your return policy?

Accepted Answer

30 days from delivery for unworn pieces with tags intact. Final-sale items are marked clearly.

Question 5

How do I start a return?

Accepted Answer

Write to us from your order confirmation email — we'll send a prepaid label within 24 hours.

Question 6

When will I get my refund?

Accepted Answer

Refunds land 3–5 business days after we receive your return.

Question 7

How do BLYXER pieces fit?

Accepted Answer

Slightly oversized, cropped through the body, drape over fabric. See our size guide for measurements.

Question 8

I'm between sizes — what should I do?

Accepted Answer

Size down for tailored, up for the full BLYXER drape. Hoodies wear oversized by design.

Question 9

What payment methods do you accept?

Accepted Answer

All major cards, Apple Pay and Google Pay at checkout.

Question 10

How should I care for my pieces?

Accepted Answer

Cold wash inside-out, hang dry, iron reverse on low. Never tumble dry the crest.

Frequently asked.

Orders & Shipping